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  • Privacy Policy

    Privacy Policy

    Collection of your personal information

    There is lots of content on the Wayflex site which doesn’t require you to register first. However, for future access to extra information and content including previous order information you may be required to submit some personally identifiable information. This may include (but not be limited to) a username and password that you choose. We may also need to send sensitive information to you for example an order confirmation containing your address details that were previously provided.

    Sharing of your personal information

    Now and then we may use other companies to provide additional services on our behalf including but not limited to handling email subscriber lists, customer service enquiries, processing of transactions, or other processing or analysis of order or transactional information. We will only provide the minimum personal information to these companies to deliver the service. We do take steps to ensure that these companies are bound by confidentiality and privacy obligations including the guarantee that any of your personal information is not shared with other parties or used for commercial or marketing purposes.

    We will not under any circumstances share your personal information with third parties for marketing for example your name and email address which could be used to contact you for advertising, commercial reasons or spam.

    In situations where are transmitting this information to third parties for analysis or the provision of other service it will be done to the best of our knowledge and capability using encrypted services and methods that ensure your personal information cannot be intercepted.

    Creation of an Account & Opting in To Our Subscriber Email List

    It is a requirement that an account is created on our website to place an order for Wayflex. This includes a user name, password and email address. This is so we can update you on the status of your order.

    If you provide a mobile phone number we may use this to update you on the status of an order but this does not mean you are opting in to receive further SMS marketing or promotions from us or any third parties. We respect your privacy and would not send you unsolicited emails, SMS or other communications knowingly unless you had opted in to receive these.

    When you create an Account at Wayflex you may be asked to provide further details that allow us to tailor further communications with you, if you have opted in to receive these. For example, if you declare you are a gym owner, we can send you special offers or content specifically relating to or of interest to gym owners. If you prefer not to specify this extra information that is totally optional.

    You can view and change this extra profile information in the MY ACCOUNT section of the website once you have logged in.

    Subscribing to our email list for example means you are giving us permission to send you emails from time to time that we believe may be of interest or benefit to you. You can unsubscribe at any time from these emails and this is separate from the account you create on the Wayflex site to order products and services from us and to participate in the community on the Wayflex website i.e. submit comments and post articles or make contributions.

    Use of your personal information

    For each website website to our site, we do collecting the following personally identifiable information including but not limited to IP Address, Browser Type, Browser Version, Browser Language, Operating System, Pages Viewed on our site, Page Access Times and where possible referring website addresses. This information is collected is used solely internally for the purposes of analysing traffic trends and for improving and personalising the delivery of content on the Wayflex website.

    We also use common and industry standard analytical and statistical tools provided by Google Inc. to analyse traffic on our site (Google Analytics). We also may use other Google services such as Google Adwords and have the appropriate and standard tracking codes installed on our servers to measure the effectiveness of these paid advertisements. Again, this helps us reach a wider audience for our products and services through optimising our advertising costs.

    In the vast majority of cases any special information collected by Wayflex Romania is on an aggregate basis. That means that information of customers is grouped together for and does not reveal personal information or any details of one individual user. A good example of this is our use of the Google Analytics tools provided by Google Inc. These consolidate usage statistics and data on how our customers use our site and aggregate this to provide us a picture of how many visitors have used the site, what browsers they are using, and what search terms they used to discover our site.

    Secure Encryption of Your Personal Information

    Wayflex Romania  website is encrypted with 128bit encryption meaning all content sent and received on the website is encrypted. This means the site is secure even when using a page outside the shopping cart or checkout for example, submitting a contact request or forum post. This is greater protection than most other websites currently use which just encrypt their checkout pages.

    Encryption of Your Passwords

    You are responsible for maintaining the secrecy of your passwords used on our website and ensuring they are robust which means making them at least 12 characters long and containing a combination of alpha numeric characters including letters, numbers and special characters which lessens the change that your password can be brute forced or guessed by a third party.

    Password are not stored in plain text in our database. This is the default behaviour of the WordPress platform that we use for the Wayflex website and means that if you lose your password, even we cannot recover it. We can only ask that you create a new password. This means that in the unlikely event our database or server is hacked, your password is not retrievable in plain text.

    Storage of Credit Card Details

    We do not stored your credit details on our server or database. We use Stripe to process payments. Stripe is a major payment processor with PCI compliant (bank grade) security and encryption procedures and policies. Your payment information will be transmitted to Stripe using commonly accepted as secure encryption protocols. You can see this by checking for the lock symbol in your browser on the checkout page which should clearly indicate that the page where you enter any credit card details or personal information is secure.

    Use of Cookies

    Wayflex Romania does use cookies which allow our shopping cart to function correctly enabling the adding and removing of items from your shopping cart in a correct manner. A cookie is a small file that assigns a unique unidentifiable number to the user and writes it to your hard drive as you browse our site. The cookie is not an application and cannot read from your hard drive or execute code or do anything malicious. It may however, leave a trace of your browsing and we recommend that you clear your cookies after you have placed an order if you are concerned about this.

    Changes to this Privacy Policy

    Wayflex Romania reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

    Accessing Your Personal Information

    You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Wayflex Romania reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

    Contacting us

    Wayflex Romania welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy, have spotted any error or ommissions or would like further information, please contact us by any of the following means during business hours Monday to Friday.

    TEL : +40 725 165 637